Here are some links and information that you may find useful.
Plus...Additional documentation available to customers includes various admin topics, import/export processes, programmatic API, Tracking & Triage documentation, Account Linking documentation, Channel Partner Support documentation, and specific 'How do I...?' topics.
In addition to instructor-led training through the web, we can deliver user and admin training on-site at your location. Please inquire for information on availability and prices.
Customers can register for full access to our Support Portal. The Support Portal contains training materials and links. These include:
- Introductory self-paced training
- PowerPoint Training deck related to Searching
- PowerPoint Training deck related to RFP Tracking and Triage
- PowerPoint Training deck related to Best Practices
- PowerPoint Training deck that accompanies Instructor-led training